In today’s fast paced, instant information society, a live answer for support or customer service is more and more paramount to the satisfaction of a customer. KIT after hours gives even the smallest of companies a level playing field of a 24/7 customer support line that...Read More
We understand your dilemma, KIT is owned by fifteen independent communications companies! It has been reported that significant fines might be assessed ($10,000/day/intercept) for non-compliance should a lawful intercept court order be presented to a service provider and they...Read More
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Our call center - located in the heart of the United States - provides around-the-clock technical support, customer assistance, troubleshooting, and more for Internet, telephone, cable internet (including IPTV), and cable television companies. KIT understands and offers the highest level of both customer service and technical service available.
We understand that the decision to outsource or to put your trust in an outside company is not an easy one.Read More
KIT has one of the highest answer rates in the industry. Our average answer rate is higher than 90%.Read More
We understand that the biggest concern with any company transitioning to a new support company is the impact it may have on their customers.Read More